Privacy Policy

1. Introduction

Acme Franchise Franchising LLC ("we," "us," or "our") operates the website at franchising.acmefranchise.com. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or interact with our franchise inquiry process.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Preferred franchise territory location
• Information about your interest level and financial qualifications
• Background information you share about yourself
• Referral source information
• Communications you send to us via email, chat, or forms

We also automatically collect certain information when you visit our website:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referring website or source
• UTM parameters and campaign attribution data
• Session identifiers and visitor tracking cookies

3. How We Use Your Information

We use the information we collect to:

• Respond to your franchise inquiries and provide requested information
• Evaluate your candidacy for a franchise opportunity
• Communicate with you about the franchise process
• Send you relevant information about Acme Franchise franchising
• Improve our website, services, and user experience
• Analyze website traffic and marketing effectiveness
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist with our website operations, email delivery, and business tools (e.g., Postmark for email, Stripe for payment processing)
• Professional advisors such as attorneys and accountants as needed
• Financing partners (such as Benetrends Financial) only with your explicit consent
• Law enforcement or government agencies when required by law

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. These include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences.

6. AI Chat Assistant

Our website features an AI-powered chat assistant ("Earl"). Conversations with Earl are stored to improve our services and may be reviewed by our team. Earl does not collect additional personal information beyond what you voluntarily share in the conversation. Earl cannot provide financial performance representations or earnings projections.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at franchising@acmefranchise.com.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the email address above.

10. Children's Privacy

This website is directed at prospective franchise owners and is not intended for use by children under 13. We do not knowingly collect personal information from children under 13 through this website.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: